Frequently Asked Questions about our Services

Do you have any questions about our services? See below if you find the answer you are looking for!

Frequently Asked Questions about Web Design

First, there is an Initial Meeting, here you will meet your Project Manager and Designer. Here we discuss the scope of work, as well as your design goals and needs. Soon after the meeting, the designer assigned to your project will start working on your project. From there we work on the website design until we have gathered all the necessary textual content.  Right after 80% of your content is collected and the designs are approved, we start the development of your website. Finally, we will go ahead and put it online.

Yes, imagine that you are not satisfied with the performance of your current website. First, we set up a meeting with our team of experts, to analyze the data regarding the performance of your current website. Then we audit your website, where we analyze some parameters, such as loading speed, number of visits, interaction, traffic and pages. Afterwards we communicate a list of recommendations with a view to remodeling your current website.If you accept our proposal, we proceed with the redesign work.

Sometimes it is difficult to determine a specific time frame for website design. However, we guarantee that an expert will evaluate your needs to provide you with an appropriate time window. Currently, most clients decide to go with a standard formula – a home page, a page with company information, a services and/or products page, and a contact page.

  • For a small three-page website, it can take a week, if the website has only one language. While for a website with two languages it can take up to two months, as this involves much more content customization.
  • On the other hand, for search engine optimization of your website, the optimization will be done while we produce your website design, however, the results will only be measurable around 6 months after the optimization is completed, as search engines can take several weeks to fully index the pages of a new website.

First, all our websites are designed using SEO best practices, which makes them fully optimized for search engines. When we start a Web Design project we like to begin by including an SEO audit of the current state of your website, (if you have one). In these cases, we analyze the keywords related to your area of expertise and optimize your content to see where we can improve not only your website traffic but also the quality of the textual content.

If you are having trouble writing your content, we are happy to help you with that. Whether it’s producing content for the entire website or just a few specific pages, we will be as flexible as possible to help you by following best practices when it comes to Content Marketing.

Our team promises to always do its best to help you with any questions you may have about your website. Whether minor changes or substantial changes, we promise to always follow up with you. If you want changes that require modifications, for example to HTLM code, this can be scheduled with our development team.

All websites developed by our team are fully responsive and adaptive. In other words, no matter if your customers are using Android phones, iPad, or computers to visit your website, we always guarantee a fully optimized browsing experience.


About Digital Marketing

First, hiring digital marketing services is worth every penny! Today, investment in digital marketing is increasingly profitable and highly productive. Get an unbiased perspective on your business, needs and goals. In addition, hiring a communications agency also gives you access to a variety of advertising resources.

The experts on our team have the digital skills you need to elevate your business. We highlight these:

  • Social Media Management;
  • Copywriting for Social Media;
  • The ability to plan to address issues from a user-centred perspective;
  • The interpretation of data provided by Google Analytics – to understand consumer behaviour. To adapt strategies to drive traffic and conversions online;
  • The understanding of content marketing. This facilitates the creation of engaging and SEO friendly content, which makes your target audience engage much more quickly and effectively with your content;
  • Good knowledge of SEO search engine optimization and SEM for the execution of digital marketing campaigns.

Yes, to do our job properly, we need access to your accounts. We guarantee effective and daily management by assigning a dedicated Manager who will be your main point of contact. Our design specialists are always ready to work together to develop a successful overall digital marketing strategy. We guarantee full transparency about who does what and promise full dedication to your project and needs.

No. It doesn’t always make sense for businesses to be present on all social networks. First, we analyze your business and your target audience. Then we determine the best social networks to advertise your business on. We always have your business goals in mind, so we will make sure you are only present on the social networks that are best for your business.

Blogs are an easy and effective way to stay relevant to your target audience. Blog posts allow you to exercise your voice. Both on industry topics, but also regarding “How-To” content to help solve problems. While not a requirement, we on this side are fans of incorporating blogs into websites.

Frequently Asked Questions about Software Development

We will help you with everything you need

  • In preparing cost analyses;
  • In defining business objectives and what the key business values are;
  • Who are the target users and what are the key characteristics of your target audience;
  • In preparing wireframes, details regarding integrations with external services, API documentation, and more.
  • In terms of project development itself, we prepare server architecture, front-end, back-end, graphic design and UX, and create back-office consoles.

We advise our clients in terms of budgeting, scheduling, risk management and creation of business models.

Have an idea? Contact us through our online form, e-mail or phone. In that first contact, we will schedule a meeting to discuss your ideas. Bring as much information as possible as well as some illustrative examples – this will make the meeting much more concise and productive.

Both have their strengths and weaknesses. Mobile apps are certainly more expensive but can provide you with much more data collection and monetization capabilities than Web Applications. Remember, if you choose a Mobile or Web Application, working with our experts is the right decision.

At the outset we expect the application to be precisely what you want it to be. However, the software development process does not end here. After the product is delivered, our team provides you with technical support and application maintenance whenever necessary. Since we know every angle of the application, we always guarantee a fast and fully customized service. Of course, if you want to keep the application for yourself, both the source code and all technical data will be at your disposal. However, please do not hesitate to contact us whenever you need support.


About Graphic Design

We listen to our customers from the very beginning. We encourage you to bring samples, colour combinations and ideas that may help us in designing an initial idea. During the design process, you will be asked to approve certain colours and fonts before we continue our work. When the design project is ready for printing, we submit a final proof for approval. On completion of a project, the client may request the piece in various formats if payment has been made for design services.

You receive your compressed design files via email or through a file-sharing platform. For vector files, you will receive .AI, .EPS, .PDF and .JPG files. For bitmap files, you will receive .JPG, .PNG and .PDF files.

Yes. After the final payment and completion of your order, all the design projects we conceive for you will always remain your property.

And finally, frequently asked questions about Graphic Production

Of course! Tell us you need a design service, and we’ll take care of everything. Design, Production, Delivery and Final Art Assembly, if needed.

First, your artwork must be a pre-printed document, such as .PDF, .JPG or .TIFF. We do not accept Word documents or PowerPoint presentation files.

First, you must set your artwork to print with a 3mm margin on all sides. Fonts must be converted to curves, that is, they must be converted to vector format. The colour profile must be set to CMYK. If you have difficulties, our designer can help you with the correct preparation of your artwork.

You will always receive a final sample with a preview of the print-ready piece. Your order will not be processed until we receive your e-mail with approval. Finally, please note that we do not accept verbal and/or phone approval.

Find us

Rua Nicodemes Barreto, 7-A
8200-444 Guia-Albufeira

Talk with us

+351 289 150 167 Calling a national fixed network